osTicket
v1.16.4

Getting Started

  • Tutorials
  • Installation
  • Post-Install Setup Guide
  • Email Settings
  • Email Templates
  • POP3/IMAP Settings Guide
  • Email Piping
  • Upgrade and Migration
  • Upgrade Overview (v1.16)

Guides

  • Alerts Guide
  • Translation Guide

Panels

  • Admin Panel
  • Agent Panel
  • User Portal
    • Open A Ticket
    • Check Ticket Status
    • Knowledgebase

Features

  • Multifactor Authentication
  • Visibility Permissions
  • Previously Released

Plugins

  • Attachments in S3
  • Help Desk Audit
  • Two Factor Authentication
  • Password Management Policies
  • Attachments on the Filesystem

Developer Documentation

  • Changelog
  • API
  • Database ERDs
osTicket
  • Docs »
  • User Portal
  • Edit on GitHub

User PortalΒΆ

  • Open A Ticket
  • Check Ticket Status
    • Using Email Address & Ticket Number
    • With User Account
  • Knowledgebase
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Enhancesoft Parent Company of osTicket

Read the Docs v: v1.16.4
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